JCP&L Hopes To Improve Service With New Technology
Jersey Central Power & Light is hoping to serve you
better by embracing the 21st Century.
“This is what the guys would work off of before, if they
happen to have one,” JCP&L Project Manager John Shannon told WCBS 880 reporter
Jim Smith as he unfolded an old-fashioned paper map showing the company’s
circuits and infrastructure.
Now, that data now is going high tech with mobile laptops
being installed into over 400 repair trucks.
“Highlight the circuit so they can see it all the back to
the substation, see where it is fed from,” he said.
The computer’s also contain GPS, allowing dispatchers to
put the closest truck on the job with turn-by-turn directions to help navigate
traffic.
Shannon said the $5 million upgrade means faster
restoration for when your lights go out.
“It’s changing the way we do business. It’s gonna be more
efficient. We’ll be able to respond quicker,” he said.
All of this digital information will also be available to
out-of-state crews when they’re called in to help after a major storm.
“They’ll be able to log on. They’ll be able to see our
maps,” he said.
A company spokesman said this is an investment without a
rate hike.
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