Pelephone says network malfunction fixed; rules out cyber attack
Pelephone, Israel's third largest mobile phone carrier,
said on Monday it had restored service to millions of customers following a
four-hour network outage.
Pelephone, a unit of Israel's largest telecoms group,
Bezeq Israel Telecom, has nearly three million subscribers, many of whom were
prevented from receiving or making calls when the network went down late on
Sunday.
"Working hard through the night, we managed to locate
and neutralize one of the components that malfunctioned," Pelephone CEO
Gil Sharon told Israel Radio, adding that engineers from manufacturers Ericsson
and HP assisted.
Sharon would not say how many customers were affected,
but Israeli media said it was "millions."
He ruled out Israeli media speculation that a cyber
attack had brought the network down.
Sharon said it was too early to determine whether
subscribers would be compensated and that the company was investigating the
cause of the problem.
Bezeq's mobile phone unit has suffered intense
competition from the entry of six new operators in 2012, which sparked a price
war. Bezeq net profit fell 38% in the third quarter.
The company also faces increased competition in the
landline phone market.
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